These Terms and Conditions (“Terms”) govern your access to and use of the Vividcasts platform, operated by PATCHMASTER TECHNOLOGIES PRIVATE LIMITED, a company incorporated under Indian law with its registered office at:

Ground Floor, House No. 91, Typ-A, Pkt-16, Sec-22, Rohini, New Delhi, North West Delhi, Delhi - 110086

Email: [email protected]

By using or accessing any features of the Vividcasts platform (“Website”), you agree to be bound by these Terms.

1. Definitions and Interpretation

1.1 The capitalized terms in these Terms shall have the following meanings unless the context requires otherwise:

1.1.1 User Account – Your registered account created on the platform.

1.1.2 User Experience – The overall interaction quality while using the services.

1.1.3 Applicable Laws – All relevant local and international laws and regulations.

1.1.4 Application – The Vividcasts platform and related software.

1.1.5 Operational Area – Geographic zones where services are available.

1.1.6 Subscription Fee – Paid amounts for premium service access.

1.1.7 Customer Content – Any material you upload to the platform.

1.1.8 Force Majeure – Events beyond control such as war, natural disasters, etc.

1.1.9 Linked Websites – Third-party websites linked for user convenience.

1.1.10 Subscriber – A user who has agreed to these Terms and registered on the platform.

1.1.11 Prohibited Content – Material deemed illegal, obscene, or harmful under these Terms.

1.1.12 Permitted Information – Personal info provided during account setup.

1.1.13 Registration Data – Information provided by users during sign-up.

1.1.14 Services – All offerings from PATCHMASTER TECHNOLOGIES PRIVATE LIMITED including Vividcasts.

1.1.15 Virtual Items – Platform-based digital credits redeemable for website services.

1.1.16 Payment Terms – Pricing and payment cycle details.

1.1.17 Third-Party Services – External tools or integrations accessible via the platform.

2. Registration and Use

2.1 Authorized Users: You must comply with all relevant laws while using the platform.

2.2 Age Requirement: The services are not intended for users under the age of

18. Users below this age should not use the platform.

2.3 Access Requirements: Use of the platform requires a stable internet or telecommunications connection. Standard data, SMS, or call rates may apply based on your provider, and you are responsible for such charges.

2.4 Account Security: You are responsible for protecting your login details. Any transaction through your account is your liability unless proven to be due to the company’s breach.

2.5 Account Issues: If you face trouble accessing your account or suspect any unauthorized access, contact support immediately at [email protected]. PATCHMASTER TECHNOLOGIES PRIVATE LIMITED shall not be responsible for issues arising due to delayed reporting of such cases.

3. User Obligations

3.1 You agree not to:

Violate any local, state, or national law while using the platform.

Upload harmful, offensive, or misleading content.

Impersonate another person or misrepresent your identity.

Attempt unauthorized access to the platform or its systems.

Use automated tools like bots to access services.

4. Intellectual Property

All content, software, trademarks, and branding used on Vividcasts remain the intellectual property of PATCHMASTER TECHNOLOGIES PRIVATE LIMITED or its licensors. You may not reproduce, reuse, or copy any part of the service without explicit written permission.

5. Payments and Virtual Items

5.1 All payments for premium access or virtual items are non-refundable unless otherwise specified under applicable laws.

5.2 Transactions are processed through third-party gateways. The platform does not store your card or UPI details.

5.3 Virtual items cannot be exchanged for cash and have no real-world monetary value.

6. Suspension and Termination

6.1 PATCHMASTER TECHNOLOGIES PRIVATE LIMITED reserves the right to suspend or terminate your account for violations of these Terms or applicable laws.

6.2 In such cases, no refunds will be issued for remaining virtual items or subscriptions.

7. Limitation of Liability

We strive to offer secure and uninterrupted services. However, PATCHMASTER TECHNOLOGIES PRIVATE LIMITED is not liable for:

Losses due to interruptions, technical errors, or third-party service failures.

User-generated content uploaded on the platform.

Unauthorized access due to user negligence.

8. Updates to Terms

These Terms may be revised periodically. Changes will be posted on the platform and become effective immediately. Continued use after such updates implies your acceptance of the revised Terms.

For any queries regarding these Terms, please contact us at: [email protected]

Thank you for using Vividcasts.