Operated by FIRST MOVE SOFTWARE PRIVATE LIMITED, we ensure transparency in refunds related to virtual item purchases.

1. Refund Eligibility & Timeframe

Refund requests must be within 7 days. Processing may take 3–5 business days.

2. How to Request a Refund

Email [email protected] with transaction date, ID, and reason. Further verification may be needed.

3. Payment Responsibility

You are responsible for all transactions. We are not liable for mistaken or unauthorized payments.

4. Limitation of Liability

Refunds via third-party gateways depend on their policies.

5. Changes to This Policy

Policy may change anytime with updates on our site.

Contact: [email protected]

Address: 1B 104.NO.43, RESIDENCY ROAD, Museum Road, Bangalore North, Bangalore - 560025, Karnataka