#  Return Refund & Cancellation Policy

At Vividcasts, we are committed to ensuring your satisfaction with our in-game purchases and virtual items. If you are not satisfied with your purchase, we are here to assist you. Please review the following refund policy:
  1. : You have 7 days from the date of purchase to request a refund for any in-game purchases or virtual items. Once your request is approved, please allow 10 to 15 business days for the refund to be processed and reflected in your account.
  2.

How to Request a Refund

: To initiate a refund within the specified timeframe, please contact our customer support team at [email protected]. When reaching out, provide relevant information such as transaction date, transaction ID, and a detailed reason for the refund request.
  3.

Payment Responsibility

: You are fully responsible for any payments made from your bank account related to these transactions. Vividcasts is not involved in these transactions or agreements and will not be liable for any issues, negligence, misconduct, fraud, or claims arising from these transactions.
  4.

Limited Liability of Vividcasts

: Vividcasts is not responsible for any obligations or liabilities related to payment methods provided by third-party service providers. We recommend reviewing their policies for more information on refunds and transactions.
  5.

Changes to the Refund Policy

: Vividcasts reserves the right to modify this refund policy at any time. Any changes will be communicated to you through appropriate channels, and the updated policy will take effect immediately upon posting on our website or app.