Privacy Policy
#  Privacy Policy
This privacy policy is an integral part of the terms of use/agreement between you and HIMALYABYTES PRIVATE LIMITED ("the Company"), governing the Company’s policies concerning the collection, utilization, disclosure, and protection of your sensitive information throughout the provision of services ("the Services") on the VividCasts website ("the Platform").
Your access and utilization of the Platform indicate your acceptance of this policy. You are required to accept this policy to access the Services. The Company reserves the right to amend this policy periodically without prior notice. Any changes will be effective immediately upon publication on the Platform. Your continued usage of the Platform after such amendments implies your consent to be bound by the updated policy.
Terms not defined herein shall have the meanings ascribed to them in the applicable agreement governing the terms of use for accessing the Platform and Services.
By accessing the Platform, you consent to the collection, transfer, use, storage, disclosure, and sharing of your information as described herein.

I. DISCLAIMER


The Services may be accessed or utilized in association with third-party services and content (including advertisements) not under the control of the Company. You acknowledge that such third-party services may also collect your information, subject to their separate privacy policies. This policy does not apply to any information disclosed to third parties in connection with your use of the Services. Information freely available or accessible in the public domain does not constitute sensitive personal data or information. The Company holds no responsibility for the authenticity and completeness of your information.

II. How We Collect Information


During your utilization of VividCasts products and services, we collect information voluntarily provided by you and generated from your use of services in the following ways, for the purpose of delivering and enhancing our services and ensuring the security of your account:
1. Personal Data Collection:
  - Creating or updating your account on the Platform, which may include personal details such as your name, email address, mobile phone number, login credentials, payment information, place, date, and time of birth, and profile picture.
  - Utilizing the Services, including participation in live sessions, public chats, discussions, and purchasing credits, during which payment-related information may be collected and stored for future transactions.
  - Providing content, including reviews, service details and history, app interactions, special requests, and contact information of referrals.
  - Corresponding with our customer service team.
  - Participating in interactive services like discussion boards, competitions, promotions, or surveys.
  - Enabling features requiring access to your address book or calendar.
  - Reporting issues for troubleshooting purposes.
2. Personal Data Received From Your Device:
  - Retaining copies of communications made through the Platform to ensure service quality and provide customer support.
  - Collecting real-time or approximate location information, device details, and usage analytics.
  - Collecting transaction details and activity information, including URLs, search results, clickstream data, and device metadata.
  - Accessing metadata and other associated information from files stored on your device.

III. How Do We Use Your Information


We use the collected information for the following purposes:
  - Providing, personalizing, maintaining, and improving the Services.
  - Administering and enhancing service security and internal operations.
  - Providing information about services similar to those in use or of interest.
  - Generating reports and conducting research on user base and usage patterns.
  - Enabling participation in interactive features and understanding advertising effectiveness.
  - Fulfilling any other obligations arising from agreements with users.
We may combine information from third parties with your provided data for the above purposes. Additionally, we may anonymize or de-identify collected information, allowing unrestricted use and disclosure.

IV. How We Use, Share, and Provide Information to Third Parties


The Company may receive information from third parties, including users, partners, and affiliates. Third-party accounts connected with the Services are subject to this policy. We may also obtain background check information about partners from third parties.

V. How We Store Information


1. Storage Location: Personal information collected is transmitted to and stored in India by our service provider, Amazon, unless otherwise required by law or expressly authorized by you.
2. Storage Period: We retain personal information for periods necessary to fulfill processing purposes or as required by law. Account deletion requests will be processed within reasonable timeframes. Some data may be retained as required by law or for specific purposes.

VI. How We Protect Information


1. The Company employs appropriate technical and security measures to safeguard collected information. Information is stored on servers in Mumbai, India, maintained by third parties.
2. We utilize third-party services like Razorpay or PayTM for secure payment-related information storage, compliant with industry standards. Users are advised to maintain the security of their account details.
3. While we strive to protect information, we cannot guarantee its absolute security due to inherent internet transmission risks.

VII. COOKIES


1. VividCasts and its third-party partners utilize cookies and similar technologies for various purposes, including authentication, preference storage, content popularity assessment, advertising effectiveness measurement, and site traffic analysis.
2. Cookies, pixel tags, and similar technologies help us understand user behaviors and interests and enhance service delivery.
Certainly, here is the continuation of the Privacy Policy with the remaining sections adjusted to your specifications:



VIII. DISCLOSURE AND DISTRIBUTION OF YOUR INFORMATION


HIMALYABYTES PRIVATE LIMITED

Address: C 539, VIPIL PLAZA, Secto-81, Greater Faridabad, Sikri Industrial Area, Faridabad, Haryana, 121004 Contact mail: [email protected] Contact number: 9917383242
The Company may share your information for the following purposes:
  (i) With Service Providers: Your information may be shared with vendors, consultants, marketing partners, and other service providers or business partners, including payment processors, to send communications related to the Services, improve service usage, and process payments.
  (ii) With Astrologer Partners: Information may be shared with Astrologer Partners for training, grading, and ensuring optimal service quality.
  (iii) With Other Users: Information provided in your Account profile may be shared with other users for service provision or Platform access.
  (iv) For Crime Prevention or Investigation: Information may be shared with governmental agencies or professional consultants to respond to legal obligations, prevent fraud, or protect against illegal acts.
  (v) For Internal Use: Information may be shared with present or future affiliates for internal business purposes.
  (vi) With Advertisers and Advertising Networks: Third parties such as network advertisers may receive information to serve advertisements. These parties use tracking technologies to measure ad effectiveness and personalize content.
  (vii) Other Circumstances: Information may be shared if notified and consented by you, or for enforcement of terms, protection of rights, property, or safety.

IX. DATA SECURITY PRECAUTIONS


  1. The Company employs technical and security measures to secure collected information. Data is stored on servers in Mumbai, India, maintained by third parties.
  2. Third-party services like Razorpay or PayTM are utilized for secure payment information storage, complying with industry standards.
  3. Internet transmission is not completely secure; the Company cannot guarantee absolute security despite protection efforts.

X. PRIVACY OFFICER AND PLATFORM SECURITY


Queries or concerns regarding information processing can be addressed to [email protected].
THIRD-PARTY SERVICES
Your information is stored on cloud servers owned by third parties in Mumbai, India. Third parties may receive and store your information for astrological chart purposes, subject to their privacy policies. Queries or concerns about third-party security measures can be directed to their designated teams or the Privacy Officer at the provided address.
DISCLAIMER
The information provided is for entertainment purposes only.